In-Person Panel PS6.3

Service Dynamics: Perspectives from Indonesia, the Philippines, and China

Public Health for a New Philippines: Medical Organisations and the Transition to Independence 

Ana Rosa Marginson 

This paper will examine the role of Filipino non-government medical organisations and associations in the mediation between the public and the state in the wake of national independence in 1946. It will argue that these organisations established continuity through changing colonial, military, and independent governments, and played a crucial role in the development of post-war public health. Using newspapers, internal documents, and formal publications from organisations such as the Philippine National Red Cross and Philippine Medical Association, it will demonstrate the importance of these bodies in maintaining healthcare in the transition to independence.  

While the Philippines shifted from commonwealth to Japanese Occupation to republic, these organisations changed names and operations but retained core traits through changes in power. This paper will trace tensions between the colonial influences of Spanish-era elites, those educated in ‘modern medicine’ under American rule, and nationalists who collaborated with the Japanese and espoused Pan-Asianism. By highlighting the importance of these organisations in nation-building, it will challenge the perception of the Philippines as a passive beneficiary of colonial or international aid and instead emphasise how local actors used their circumstances to form a public health system that would serve a Filipino future.

Is Market a Hero or an Evil? A Narrative Policy Framework (NPF) Analysis of China’s Patient-Centred Health Reform 

Jingqing Yang 

The research examines a special stream of health care reform in China—patient-centred health reform, which was initiated in 1997 as a countermeasure to redress the fallouts of market-oriented health reform since 1985. Patient-centred reform was designed to promote anti-market practices among health providers, but in its implementation, this reform didn’t achieve its goal. A major reason behind the failure is that practitioners and hospital managers frequently interpreted the policy differently from the goal intended by the central policy maker. This research employs narrative policy framework (NPF) methodology and content analysis method, and draws data from journal articles written by health practitioner, hospital administrative staff and local health officers who were responsible for local implementation of the policy. It focuses on whether health practitioners and local health managers viewed market as a “hero” or an “evil” and how they interpreted the relationship between market and patient-centred health care.

Destination Low-Latency Internet: Low-Earth-Orbit Satellite Constellation Receptions in Australia and Indonesia

Thor Kerr, Irfan Wahyudi

This presentation describes an ongoing collaborative research project that investigates public Australian and Indonesian representations of low-latency internet services provided by low-earth-orbit (LEO) satellite constellation. LEO satellite constellations promise fast, low-latency internet services for remote and mobile users. Launches of thousands of LEO satellites for the first of these constellations, Starlink, has produced antagonisms about interference with astronomical observations, risks of space junk and collisions, and concerns about spectrum allocation as well as national sovereignty in space and cyberspace. In this context, we present initial analyses of our respective samples of texts collected in Australia and Indonesia that reference low-latency internet satellite services. The analyses are informed by desk research, a site visit and conversations with people installing, reselling and consuming internet satellite services. Similarities and differences in representations from the two countries will be discussed, and early insights offered from this ongoing research project.

Do Cybercrime and Cybersecurity Affect the Level of Trust of Islamic Bank Customers in Using M-Banking Services?

Rachma Indrarini

Currently, banking operations have used technology ranging from cash deposits, transfers, payments, and so on. However, the use of technology has a considerable risk such as Cybercrime. This means every bank must have a clear Cybersecurity so that banking customers can trust the bank. This study aims to examine whether Cybercrime and Cybersecurity Affect the Level of Trust of Islamic Bank Customers in Using M-Banking Services. The method used is quantitative with tools using SPSS. The expected results in this study are Cybercrime and Cybersecurity Affect the Level of Trust of Islamic Bank Customers in Using M-Banking Services.